[Resolved] Volkswagen India — battery failure in 1 year and 9 days

niksjain999

from Ahmedabad, Gujarat

Address:

Ahmedabad, Gujarat, 380006

I purchased my volkswagen polo last year from ahmedabad dealer and now my battery is not working and they are asking me to buy a new battery. Poor parts and quality by volkswagen india. In a year i faced many problems. My car regn no is GJ01RX9907. Every company is providing a 3 year battery warranty. And in india volkswagen is just providing a year warranty that is not satisfactory. I read it on their international website that they provide 3 year warranty and comapny is saying 1year. So please resolve my problems

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Dec 23, 2018

Complaint marked as Resolved

Volkswagen India customer support has been notified about the posted complaint.

Jun 26, 2018

Updated by niksjain999 No response has been there from volkswagen india customer support.

Verified Support

Nov 19, 2018

Volkswagen India Customer Care's response Dear Sir/Ma’am,
Greetings from Volkswagen Passenger cars!
We value your association with our brand and appreciate the time you have invested in sharing your feedback.
We understand your query has been resolved and addressed by our dealer partner, request you to kindly mark it as resolved on the consumer forum website.
In case there are any queries unaddressed, please feel free to contact us at[protected] or write to us on customer.[protected]@volkswagen.co.in
We thank you for being our valued customer.
Assuring you of our best services always.

Yours’ Sincerely,
Customer Care
Volkswagen Passenger Cars India