[Resolved] Volkswagen India — battery gone just after 12 months - vento diesel automatic | |||
Today morning as i tried to crank my vento, it wont start and gave flickers and no response from engine. Contacted rsa, the guy propmptly attended within hrs only to inform that the battery may have to be replaced. He helped to jumpstart and i straight drove to bu bhandari at wakad, only to be informed that battery may have to be replaced and the warranty of 12 months has just expired 15 days back!! Cost inr 8000. I have been driving for about 20 years and minimum a battery would last was four years. Hence this must a faulty battery or a replaced one (Bought from vidyut motors, pune). Very poor quality from a brand like vw. It requires a consideration for free replacement. Was this information helpful? | |||
Jul 10, 2018 Complaint marked as Resolved Volkswagen India customer support has been notified about the posted complaint. Verified Support Jun 09, 2018 Volkswagen India Customer Care's response Dear Sir/Ma’am, Greetings from Volkswagen Passenger cars! We value your association with our brand and appreciate the time you have invested in sharing your feedback. We understand your query has been resolved and addressed by our dealer partner, request you to kindly mark it as resolved on the consumer forum website. In case there are any queries unaddressed, please feel free to contact us at[protected] or write to us on customer.[protected]@volkswagen.co.in We thank you for being our valued customer. Assuring you our best services always. Yours’ Sincerely, Customer Care Volkswagen Passenger Cars India | |||
 1 Comment | |||
Comments
My VW Vento is a 2015 model with auto gearbox, suffering a gearbox issue and is with pathankot service center for past 15 days and they have not provided me with exact issue and they have not provided me with any vehicle as i am suffering alot.People in this center just linger on things to one another and misbehave.
Reply
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
62%
Complaints
2189
Pending
0
Resolved
1320
+91 22 3313 7000 [Corp Office]
4th Floor, Silver Utopia, Cardinal Gracious Road, Chakala, Andheri East, Mumbai, Maharashtra, India - 400099
View all Volkswagen India contact information