[Resolved]  Volkswagen India — Battery problem of polo highline

Address:Thane, Maharashtra
Website:WWW.volkswagonindia.com

I Vinod N Patil owner of Volkswagon Polo Highline, Car number- MH 14 EU 3121. I gave my car for a second service of my car on 24th may 2016, i received my car that evening only, though service was not that good, cause inside of tha bonet was not cleaned well. I went to Lonavala on thursday 26th may 2016 . i reached there stopped my car at my bunglow, then when i went to take some stuff at market, while returning when i ignited my engine, all the lights started flickering and when i gave a start to the car, it wasn`t happening. It was like the car has left with no battery. i tried to push the car and start it up in the 2nd gear but that also didnt happen.The i called up the customer care and then they send a technician for help. he jump started the car and told to let it be on for 30-45 mins and try to start it up the next morning, he told us that the battery of the car was full down. We went the next day to give the car in the service center. they examined the car and told that it was a battery fault. they gave us a service battery. the compain is that, when i gave my car it was fit and had no battery issues, but when i received it, it got a problem. This Has Happened in Global Gallarie Group Thane. All the Batteries has 2 year warantee but they said battery has 1 year warantee. I want a replaced battery. Please look to it.
Thankyou.
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Aug 7, 2021
Complaint marked as Resolved 
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