[Resolved] Volkswagen India — battery replacement under warranty | |||||
Battery replacement under warranty. Seems battery not replaced. Nothing mentioned in the invoice. Negative terminal seems to be shiny due to be in opened state but the positive terminal has lots of dust that gives clear indications that battery is not replaced even the dust on nuts can be seen clearly in the pics attached. I want a new battery serial number and assurance that battery is really replaced or not. Because i have been told that battery is replaced and lot of warranty replacement papers have been asked to be signed by me. I have enclosed my original battery purchased bill also for your reference. I have just got an invoice of a wiper blades replacement. Nothing mentioned about the battery replacement. Kindly look into the matter seriously. Waiting for a quick and positive reply. Thanks & regards - faisal khan Was this information helpful? | |||||
Oct 31, 2017 Complaint marked as Resolved Volkswagen India customer support has been notified about the posted complaint. Verified Support Sep 30, 2017 Volkswagen India Customer Care's response Dear Sir/Ma’am, Greetings from Volkswagen Passenger cars! We value your association with our brand, and appreciate the time you have invested in sharing your feedback. We understand your query has been resolved and addressed by our dealer partner, request you to kindly mark it as resolved on the consumer forum website. In case there are any queries un addressed, please feel free to contact us at[protected] or write to us on customer.[protected]@volkswagen.co.in We thank you for being our valuable customer. Assuring you our best services always. Yours’ Sincerely, Customer Care Volkswagen Passenger Cars India For Enquiries/ Complaints[protected] For Road Side Assistance[protected] /[protected] E-mail customer.[protected]@volkswagen.co.in. Website www.volkswagen.co.in | |||||
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