[Resolved]  Volkswagen India — burglar alarm

Address:

Coimbatore, Tamil Nadu, 641045

Ref. Vehicle : vento tdi - hi end. Year 2011

The burglar alarm is giving a nuisance alarm. We are not able to make disable.
There is a switch near the right side of the driver seat for this. We are not sure how it functions.
Some time - after parking the vehicle - in a minute it is giving alarm. Sometimes, it starts by 2 am. Even in calm location and time, it is giving sound. May be when there is rain or cool, it may have happened.
I gave it for service at vw, coimbatore - (Ramani's). One day they did something and told, the partially it has been inactive. But, when i took out the car, the problem continues. Next day again i give for service. The took a day and said that, the burglar alarm is fully deactivated. On the same day (Night 2 am), it was giving alarm.
Un able to lock and go anywhere. - un able to sleep too!
In my view it is soft ware problem or sensor problem.
I request you to give the correct solution.

S u k raja 26/7/18