Volkswagen India - Capital Service Centre-Mohan Cooperative — Complaint regarding poor service - mohan cooperative service centre

Address:New Delhi, Delhi

This is to bring your attention towards the way you handle customers. I met with an accident on ashram chowk and the nearest service centre is Mohan Cooperative. I visited there with my damaged car. But I am totally dissatisfied with the services and way they handle the customer. No one is ready to listen properly and no one helped me at that time.

I finally have to toe my car to Jahangirpuri service centre.In that case as well I had asked for the help in toeing my car but they had denied that too.
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Dear Sir/Ma’m,

Greetings from Volkswagen Passenger Cars!

This is in reference to your complaint received through Consumer complaint website addressed to Volkswagen Group Sales India Pvt. Ltd.

We request you to please share your car registration no. & contact details in order to enable us to address to your Query/Concern.

Assuring you our best services always.

Yours’ Sincerely,

Customer Care After Sales
Volkswagen Passenger Cars India

For Enquiries/ Complaints[protected] /[protected]
For Road Side Assistance[protected] /[protected]
E-mail customer.[protected]@volkswagen.co.in.
Website www.volkswagen.co.in
Dear Sir/Ma’am,

Greetings from Volkswagen Passenger Cars!

This is in reference to your feedback dated 02nd Mar'16

We have not received any response to our request dated 26th Mar'16 for sharing with us your car registration no. & contact details in order to enable us to address to your Query/Concern.

We understand, your concern is resolved and performance of your vehicle is meeting your utmost satisfaction.

In case of any further support of clarification please feel free to contact us at customer.[protected]@volkswagen.co.in or[protected].

We value your association with us, assuring you our best services always.

Yours’ Sincerely,
Customer Care After Sales
Volkswagen Passenger Cars India

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