[Resolved]  Volkswagen India — Car ac not working

Address:

KUN VW - No 80, Southern Avenue, State Hwy112, Mogappair, Ambattur Industrial Estate, Chennai, Tamil Nadu 600058 ·

I have a VW AMEO 2016 Petrol, I had a my AC malfunctioning on 29th December when I gave the car for service in the KUN VW service centre, Chennai.

The service person told me it will take 2-3 days to fix the issue, later I gave them a call back on 2nd of December, I was given the same reply, it will take 2-3 days more to fix the issue. I still waited and gave them a call back after 4 days, 7th December, not a surprise, I was given the same response 2-3 days of waiting period.

Left with frustration I visited the service center in person on 14th December, where I was told my car was taken to a different service center and they are not sure when I will be given the car serviced.

I am trying to reach the service persons from today morning but unfortunately I am not able to connect to anyone so far.

I tried reaching your toll free number, [protected], but provider says number is not in service(such a shame).

Looking forward to hear from you.

For your information, a complaint has already been national indian consumer grievance cell since this is the third time I am facing such an unpleasant response from you.