[Resolved] Volkswagen India — car

digvijay1980

from Dehra Dun, Uttarakhand

Address:

Dehradun, Uttarakhand, 248001

Dear sir/ madam, i gave my car ameo bv 1986 in volkwagen dehradun for changing front bumper which was damage. It was 17 dec 2018. But today is 8th jan 2019, still i did not get my car from company, because again and again they are giving me excuse that bumpur is out of stock. Then how the company delivering new car? Are they delivering new car without bumper? Its almost 1 month to go. Its very hopeless and dissatisfactory work. I thought volkwagen is very big and reputed company and service will b very fast but i am not satisfied. I am a businessman and car is very important for me. Since 1 month i am hiring cab daily which is very costly. Due to your poor service i am loosing money. I think this company is cheating to the customer. Can you please resolve my problum as soon as possible

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Feb 23, 2019

Complaint marked as Resolved

Volkswagen India customer support has been notified about the posted complaint.

Verified Support

Jan 23, 2019

Volkswagen India Customer Care's response Dear Sir/Ma’am,
Greetings from Volkswagen Passenger cars!
We value your association with our brand and appreciate the time you have invested in sharing your feedback.
We understand your query has been resolved and addressed by our dealer partner, request you to kindly mark it as resolved on the consumer forum website.
In case there are any queries unaddressed, please feel free to contact us at[protected] or write to us on customer.[protected]@volkswagen.co.in
We thank you for being our valued customer.
Assuring you of our best services always.

Yours’ Sincerely,
Customer Care
Volkswagen Passenger Cars India