[Resolved]  Volkswagen India — Car polo

Address:Faridabad, Haryana, 121006

My car polo highline tdi i purchased this on 21 feb 2012 and i am regreting that i purchased this car as after 3 months from purchase i have visited 200 times in service centres and the days its kept in service centre is around 400 as all the parts have been changed including full ( engine, gearbox all parts, clutch set 2 times, timing belt & bearing, stering column 2 times, ac compressor 2 times, injectors 2
times, battery, turbo, clutch master cylender, additional waterpump, stering rack 2 times, gear shifter mechanism, suspension parts 3 times, disk brake 2 times only thing left is its computer and still my car is in service centre the parts to be change is 3rd time cltuch set and flywheel soo and i didnt get any replacemnt car to drive soo i am harrased and have file case in consumer court and will defame this volkswagon group everywhere this car has ruined my life from last 4 years . vw is not for india they should after all this harrasment i am going make vw down everywhere
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Aug 9, 2021
Complaint marked as Resolved 
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i have registred complaint in customer care many times there is no such response by there side the only line they say is to go service centre and my car issue will be resolved as after 100 times spent in service centr . I want refund of my car or replacement and the compensate of mental harrasment and expenses on consumable parts when parts are replaced each time
Dear Sir/Ma’am,

Thank you for sharing feedback, we understand your query has been resolved.

We thank you for being our valuable customer. Assuring you our best services always.

Sincerely,

Volkswagen Customer Care

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For Road Side Assistance[protected] /[protected]
E-mail customer.[protected]@volkswagen.co.in.
Website www.volkswagen.co.in

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