[Resolved]  Volkswagen India — car service

Dear sir,

My vehicle no is ka-35-m-9148 and i am staying at jsw steel bellary, i was given serviced to hubli past 1 and half month back at your authorized show room at that time i came to know one part i. E steering rack is damaged and it is not available at that time and assured it will be available for next 4 to 5 days, again i will send the vehicle to showroom after 15 days but the part is not available and assured to replaced next days but wad no again they assured me it will be available next 4 to 5, again i contact to him they told me to send the vehicle and to kept in showroom it self the will repair in two three days and inform me, sorry to say my vehicle is standing over there from last 10 days even i have spended extra rs.5000 to rs, 6000 for sending vehicle again and again to hubbli from bellary and not getting any response,
I am in very trouble for going to office, request kindly look into the matter and solve the issue on priority

Regards,

Virender kumar gupta
Was this information helpful?
No (0)
Yes (0)
Sep 18, 2017
Complaint marked as Resolved 
Volkswagen India customer support has been notified about the posted complaint.
Verified Support
Aug 12, 2017
Volkswagen India Customer Care's response
Dear Sir/Ma’am,

Greetings from Volkswagen Passenger cars!

We value your association with our brand, and appreciate the time you have invested in sharing your feedback.

We understand your query has been resolved and addressed by our dealer partner, request you to kindly mark it as resolved on the consumer forum website.

In case there are any queries un addressed, please feel free to contact us at[protected] or write to us on customer.[protected]@volkswagen.co.in

We thank you for being our valuable customer.

Assuring you our best services always.

Yours’ Sincerely,

Customer Care
Volkswagen Passenger Cars India

For Enquiries/ Complaints[protected]
For Road Side Assistance[protected] /[protected]
E-mail customer.[protected]@volkswagen.co.in.
Website www.volkswagen.co.in
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Volkswagen India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    62%
    Complaints
    2189
    Pending
    0
    Resolved
    1320
    Volkswagen India Phone
    +91 22 3313 7000 [Corp Office]
    Volkswagen India Address
    4th Floor, Silver Utopia, Cardinal Gracious Road, Chakala, Andheri East, Mumbai, Maharashtra, India - 400099
    View all Volkswagen India contact information