[Resolved] Volkswagen India — car service | |
Dear sir, My vehicle no is ka-35-m-9148 and i am staying at jsw steel bellary, i was given serviced to hubli past 1 and half month back at your authorized show room at that time i came to know one part i. E steering rack is damaged and it is not available at that time and assured it will be available for next 4 to 5 days, again i will send the vehicle to showroom after 15 days but the part is not available and assured to replaced next days but wad no again they assured me it will be available next 4 to 5, again i contact to him they told me to send the vehicle and to kept in showroom it self the will repair in two three days and inform me, sorry to say my vehicle is standing over there from last 10 days even i have spended extra rs.5000 to rs, 6000 for sending vehicle again and again to hubbli from bellary and not getting any response, I am in very trouble for going to office, request kindly look into the matter and solve the issue on priority Regards, Virender kumar gupta Was this information helpful? | |
Sep 18, 2017 Complaint marked as Resolved Volkswagen India customer support has been notified about the posted complaint. Verified Support Aug 12, 2017 Volkswagen India Customer Care's response Dear Sir/Ma’am, Greetings from Volkswagen Passenger cars! We value your association with our brand, and appreciate the time you have invested in sharing your feedback. We understand your query has been resolved and addressed by our dealer partner, request you to kindly mark it as resolved on the consumer forum website. In case there are any queries un addressed, please feel free to contact us at[protected] or write to us on customer.[protected]@volkswagen.co.in We thank you for being our valuable customer. Assuring you our best services always. Yours’ Sincerely, Customer Care Volkswagen Passenger Cars India For Enquiries/ Complaints[protected] For Road Side Assistance[protected] /[protected] E-mail customer.[protected]@volkswagen.co.in. Website www.volkswagen.co.in | |
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