Volkswagen India — car - vento highline plus - water ingress in left headlight

Address:400706

I gave my car no mh46ap4917 at autobahn automotive workshop on 7 august 2017 for attending following ;
1. Backbumper repair and painting (Insurance claim)]
2. Water ingress and fog creation problem in left headlight and break noise
The vehicle was returned on 11 august after attending problem no. 2 and due to unavailability of part for problem no.1 mentioned above. However it was noted that problem of head light water ingress was still persisting.
3. Vehicle was again given to workshop for attending head light problem and backbumper repair on 16 august and vehicle was dropped to my residence after informing that all work was completed.
4. To my utter surprise after receiving the vehicle it is found that water ingress and fog creation problem is still persisting.
5. This is harassment to me as for same problem vehicle is required to be given two times and still problem not resolved. I am not sure if competent persons are available at workshop or it is negligence issue. This has also caused inconvenience due to keeping the vehicle for longer duration at workshop for attending same problem.
6. This kind of problem i have faced in previous occasions also for some other issues.
Request to take a serious view and provide me a permanent solution.
Was this information helpful?
No (0)
Yes (0)
Volkswagen India customer support has been notified about the posted complaint.
Aug 26, 2017
Updated by knm
No response from Volkswagen so far about this complaint. Problem not resolved
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Volkswagen India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    62%
    Complaints
    2189
    Pending
    0
    Resolved
    1320
    Volkswagen India Phone
    +91 22 3313 7000 [Corp Office]
    Volkswagen India Address
    4th Floor, Silver Utopia, Cardinal Gracious Road, Chakala, Andheri East, Mumbai, Maharashtra, India - 400099
    View all Volkswagen India contact information