Volkswagen India — Cheated me in delivering car and saying you can cancel in the last minute

Address:Pondicherry, Puducherry, 605009

Dear Sir,

Greetings…pls help...

This is to inform you that regarding delay in car delivery.

I was book the car and paid sum of the amount 10, 000 on 14th Jan 2016, and I have worked with Bank for car lone and it got sanctioned in 3 days and the total amount got transferd to “Star Cars pvt Ltd” Pondicherry on 29th Jan 2016 and they confirmed that will deliver on 5th Feb 2016.

As my son birthday was on 10th Feb I was calling them regularly but no response from them. Finally they came up with the issues like booking problem, color problem which is like cheating.

Finally, yesterday the sales manager Prasad is saying that you can cancel your vehicle, me and my family got fully hurted sir.

I need your help sir regarding this, amount got transferred one month back but still I did’t received any confirmation from them, I have informed to all my friends and collugues as well but no answer from me.

FYI I have booked VW POLO High Line Petrol (Corban Steel)

Regards
Suresh Kumar D
dhanasekharan.[protected]@hcl.com
Ph - [protected]
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Dear Sir/Ma’am,

Thank you for sharing feedback, we understand your query has been resolved.

We thank you for being our valuable customer. Assuring you our best services always.

Sincerely,

Volkswagen Customer Care

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E-mail customer.[protected]@volkswagen.co.in.
Website www.volkswagen.co.in

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