Volkswagen India — cheated my volkswagen and no help at all

Address:Kolkata, West Bengal

I had given my Volkswagen vento 1.6 diseal for service at bajbaj(topsia) Kolkata for service ..after service I took to my home on 21st and drove only 38kms total and vehicle stopped starting at my place ..after that I spoke to customer care, contacted service center and all but no help came on the way and my vehicle on stand out parking since six days and can't take to service center as I felt being cheated by Volkswagen (I paid for service charges 16000) which I unworthy and I felt they have done some thing to my vehicle .and for toying I don't want to pay as I felt cheated by them with the service charge and all.

Whole lot of other complains ..as I didn't get any satisfactory support and help I am forced to take this matter in legal ways . Will go to consumer court ..!

I'm preparing my documents ...as I have no choice left for me ..I know by going court I'm wasting a lot of time but I have to do this to showcase the Volkswagen pathetic service and support + cheat service centers in India ..

I will do whatever I can ..!
Just for summeries check my complaint no:- CCR127183

With regards

PRAKASH KUMAR NAYAK
Was this information helpful?
No (0)
Yes (0)
Volkswagen India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Volkswagen India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    62%
    Complaints
    2189
    Pending
    0
    Resolved
    1320
    Volkswagen India Phone
    +91 22 3313 7000 [Corp Office]
    Volkswagen India Address
    4th Floor, Silver Utopia, Cardinal Gracious Road, Chakala, Andheri East, Mumbai, Maharashtra, India - 400099
    View all Volkswagen India contact information