[Resolved] Volkswagen India — cheater | |
Dear all I dont see that type of service either paid by the any reputed brand called volkswagen shame on you guys i rasied my matter from 30/06/2017 but no one can came to lead the matter from front i felt today why i am chosen that brand which is full of farud and i am disappointed today and gave my purchaced vehicle back My all matters are wrritten below and also there done only one issue solved by giving some accessories and balance in my account which is againt in modle farud of car balance matter is remain not talked ever they also done biggest faurd on rto and not returned yet shame on you guys to telling you a brand names volkswagen I am ankur trivedi from faridabad and i bought a polo highliner 1.5 from volkswagen capital (Automark pvt ltd) new delhi. This was a demo car sold to me by mr. Prince in the presence of my friend ved prakash. I was informed that i would be given a 2015 model car for inr 5, 84, 500 + 80, 570 registration + 27, 033 insurance. I have given them rs 5, 000 in cash and rs 52, 000 via cheque as down payment towards my car. Below are the details of fraud done with me from them: 1) 2014 model of car provided instead of 2015. 2) meter is tempered 3) service record is not provided 4) cheating while charging rto amount, as it comes to be 31, 000 only. 5) compensation provided for differential is lesser as promised. I had been trying to get a resolution from the company for over last 3 months but i have not got any resolution I had conversations with the md (Garima mishra), gm (Karan kapoor), sales head. (Jaibeer) and everyone i could but to no avail. I would request you to look into this matter and help me as i am harassed to the extreme with no resolution at all. I am visiting almost 30 to 40 times in showroom and service centre to resolve this matter but i cant find any one to resolve my matter Regard Ankur trivedi [protected] Was this information helpful? | |
Jan 30, 2018 Complaint marked as Resolved Volkswagen India customer support has been notified about the posted complaint. Verified Support Dec 30, 2017 Volkswagen India Customer Care's response Dear Sir/Ma’am, Greetings from Volkswagen Passenger cars! We value your association with our brand, and appreciate the time you have invested in sharing your feedback. We understand your query has been resolved and addressed by our dealer partner, request you to kindly mark it as resolved on the consumer forum website. In case there are any queries un addressed, please feel free to contact us at[protected] or write to us on customer.[protected]@volkswagen.co.in We thank you for being our valuable customer. Assuring you our best services always. Yours’ Sincerely, Customer Care Volkswagen Passenger Cars India For Enquiries/ Complaints[protected] For Road Side Assistance[protected] /[protected] E-mail customer.[protected]@volkswagen.co.in. Website www.volkswagen.co.in | |
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Comments
Hello.. Plz do not buy Volkswagen.. As its not at all a safety car... The suspension system us poor... Whike delivery the dealer cheats by delivering by inferior parts... The types Volkswagen giving technologically poor including the alloy wheels. The car is not meant for high ways. Volkswagen and it's dealers are least bothered to attend the complaint logged by me even after 1month.. No action. It's a really a worst car with out having any functional evaluation.. The Ameo car out in Indian market.. Making fools by using Germany tag.
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