[Resolved] Volkswagen India — clutch replacement

jabir basheer

from Changanacheri, Kerala

Address:

Kollam, Kerala, 691021

City : kollam
State : kerala
Issue: replacement of clutch assembly in volkswagen vento 1.6 d
Hi. I have taken an appointment on wednesday and they promised me that they would return my car on wednesday itself. Later they said it can be taken on thursday only. Now it’s been 4 days that i didn’t get back my car. What to do now? Now they’re saying they will give my car on monday. Do they think i’m a fool and cheating me in this way? I have taken appointment and gave the car and now they’re taking other cars which came behind me. I need a prompt response from your end. Otherwsise i will write a bad review all over. Very bad service

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Oct 30, 2018

Complaint marked as Resolved

Volkswagen India customer support has been notified about the posted complaint.

Verified Support

Sep 29, 2018

Volkswagen India Customer Care's response Dear Sir/Ma’am,

Greetings from Volkswagen Passenger Cars!

This is in reference to your complaint received through Consumer complaint website addressed to Volkswagen Group Sales India Pvt. Ltd.

We request you to please share your Car registration no and Contact number, in order to enable us to address your Query/Concern.

Assuring you of our best services always.

Yours sincerely,
Customer Care
Volkswagen Passenger Cars India
For Enquiries/ Complaints[protected]
For Road Side Assistance[protected] /[protected]
E-mail customer.[protected]@volkswagen.co.in.
Website www.volkswagen.co.in