Volkswagen India — Company executive not behaving properly

Address:

380009

My name is Mahavir agrawal, I have purchased polo in september in ahmedabad and at time of purchase that executive told us that keychain will also be provided with the keys, but at the time of delivery he told us that keychain is not available at that moment so he ll send it at home in maximum of 3-4 days, but till date i haven't received the keychain and whenever i call him he always says that give me sometime i ll send it to ur home.And today when i called up he is like i have arranged for one anyhow, and now from where i ll get two so i[censored] want one so get it from the showroom. so its implied that i[censored] r providing two keys then u ll have to provide two keychain. So your executive is doing some favor to me ?????? This is very bad experience of mine and i need an urgent reply to this complaint. You can reach me at [protected].