Volkswagen India — Complaint about poor quality servicing

Address:	695582
Website:	Volwagen cars

My vehicle No BE 723 Volswagen Vento has a complaint about low oil pressure indication. i had visited your service centre at trivandrum 4 times and the compaint was not rectified. The fuel return pipe was replaced on 26th April 2016 again the problem persist. today again i garaged the vehicle at your workshop for the same problem. for the same complaint I had spend more than 10000/ rs and the problem not rectified. A pathetic situation and not able to take the vehicle for a long journey due to the problem. in my experience your service centres are giving poor customer service and poor quality repair. The charges are very high. The service centers are monopoly and the service proving is acute bad. My experience with the volswagen is very bad. In early occasion in October last year . I got the vehicle a preventive check up at your trivandrum workshop and went for a long journey and the vehicle got into an accident at thirunelveli in tamilnadu. On detailed investigation at the service centre at thirunelveli it was found that the breakpad had only 2mm thick and that is the primary case of accident. please see before one day the vehicle was serviced at the authorised workshop. a very unpleasant situation and experience from your firm.