| Address: | Pune, Maharashtra, 411007 | | Website: | www.volkswagen.co.in |
His is my 5th complaint regarding my vento high line. I never thought that for the car which i waited for six months in anxiety thinking its a VW German world renowned maker there machinery will be outstanding but it turned out to be other way round. I would say my hyundai getz was far better than vento. It never gave me this kind pf trouble every week.
Well i would like to highlight the history i must say for 4 years it never gave any trouble but as soon as the fifth year started it started troubling.
1. There was failure of fuel injector which was very difficult to locate and vw service station tried to play smart and wanted to extract money but that time
Complaint was made and it was solved we paid a good amount and problem was solved thats what we thought.
2. This time it was different my ac vent was leaking i went to service station stating the some choke has happened now the manager s are smart they know female dont have much knowledge so lets put ten things so they told me ac vent check will take minimum 3 days also ur turbo hose is leaking intercooler leaking and things like that gave me an estimate of 26 k. This i told my husband who is abroad that this is what work shop has told after that a complaint was made online than action was taken immediately. The ac choke took ten minutes to fix but they maintained that turbo hose is leaking there is crack.
I consulted my husband he told me get it done. Please note there was no sign on dashboard.
2. Sent my car for servicing paid the money within few day coil light started flashing and than engine light. As last time experience was bad i dint use the car called the customer care person he said he will send the concerned person which he did.
3. At this point complaint was made as earlier without any blinker we got the hose changed now the light flashing so after complaint the technician came he did some software run said mostly the problem is gone if light blinks than call.
4. The light started blinking next day called the guy he took the car said will take 3 days which is 5 actually so i called them up in evening to know the status they said told u mam atleast three days.next day nobody called i called them
And asked then assigned service manager called and told me the another hose connected to turbo will be changed . I said earlier there was no problem now after changing which dealer suggested we are having problems. Than we said ok please get it resolved permanently take as much time and check throughly. Finally i got my car on monday that to i went to workshop to check they said they have tested car and will test it again so no problems occur. They changed the part. In evening i took delivery.paid the amount.
4. Today is Friday i again to the same status again light blinking. Well its not about money its about time its inconvenience. I m very disappointed with VW about whom i thought something else.Is this the reason VW having so man y problems.
Also i refuse to pay any more bills Was this information helpful? | 
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