[Resolved] Volkswagen India — delay in repairing and maintenance of damage car

dev_raj98

from Udaipur, Rajasthan

Address:

Jaipur, Rajasthan, 302001

Sir i purchase volkaswagon ameu car from shriyam morani ajmer roadjaipur on dated 6/11/18 due to accident on dated 1/12/18 i sent the car to tanya volkaswagon service centre sitapura through road assistance 3/12/18 but after completing all formalities and survey report car is not repaired till she after elapsing 20days i called customer service centre assistance he is saying 20 more days will be taken to complete the work, so you are requested to you kindly complete the task and provide my car as early as possible because i need it

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Jan 29, 2019

Complaint marked as Resolved

Volkswagen India customer support has been notified about the posted complaint.

Verified Support

Dec 29, 2018

Volkswagen India Customer Care's response Dear Sir/Ma’am,

Greetings from Volkswagen Passenger Cars!

This is in reference to your complaint received through Consumer complaint website addressed to Volkswagen Group Sales India Pvt. Ltd.

We request you to please share your Car registration no and Contact number, in order to enable us to address your Query/Concern.

Assuring you of our best services always.

Yours sincerely,
Customer Care
Volkswagen Passenger Cars India
For Enquiries/ Complaints[protected]
For Road Side Assistance[protected] /[protected]
E-mail customer.[protected]@volkswagen.co.in.
Website www.volkswagen.co.in