[Resolved] Volkswagen India — delay in replacement of faulty part | |||
My vento car bearing reg. No. Pb 08 dj 8701 was sent for some noise problem to your service center in jalandhar on 10.08.2017 till date the vehicle is lying there and the people told to wait for 5 days on the other hand i am spending rs. 400-500 for taxi. Moreover i wrote to customer care 3 times in last 5 days but there is no answer. That is what i didn't expected from a german car co. Was this information helpful? | |||
Oct 3, 2017 Complaint marked as Resolved Volkswagen India customer support has been notified about the posted complaint. Verified Support Sep 02, 2017 Volkswagen India Customer Care's response Dear Sir/Ma’am, Greetings from Volkswagen Passenger cars! We value your association with our brand, and appreciate the time you have invested in sharing your feedback. We understand your query has been resolved and addressed by our dealer partner, request you to kindly mark it as resolved on the consumer forum website. In case there are any queries un addressed, please feel free to contact us at[protected] or write to us on customer.[protected]@volkswagen.co.in We thank you for being our valuable customer. Assuring you our best services always. Yours’ Sincerely, Customer Care Volkswagen Passenger Cars India For Enquiries/ Complaints[protected] For Road Side Assistance[protected] /[protected] E-mail customer.[protected]@volkswagen.co.in. Website www.volkswagen.co.in | |||
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