[Resolved]  Volkswagen India — Dent & Scratch on Car Service by Service men

Address:

Gautam Buddh Nagar, Uttar Pradesh

Hi, I gave my Volkswagen Polo 1.2 Comfort Line for service yesterday on 14 Sep 14. I parked the car at the gate & the serviceman parked the same in front of me. I went in to wait in the customer lounge. The person preparing the job card came to intimate me that their online server was not working & we had to do manual entry for preparation of job card. As soon as I went near my car I as a dent on the right driver door. A scratch on the right side mirror & a scratch on the door behind the driver, The workshop refused to accept their fault & asked to do denting & painting at a discount. This is total harrassment on customer end. Raunaq Chawla [protected]