[Resolved] Volkswagen India — Diagnose | |||
I am user of vento 1.6 mt comfortline with registration number up80 bs 8145, vin: wvwl10605bt018268. I have visited your service station at vw kalyan sales llp, agra, with a complaint of noise in the front (Driver side) while running on rough roads and turnig the car. They first recomend me to change the arm's set as their bush had wornout. They changed the both arm set, but the condition remains same and the problem dosnt get resolved. They then suggested to change the drive shaft, as it was making sound on turning the car. This was also get done but the condition remain same. No benifit done after spending 16000/- in service and spares. Now they are suggesting to change the shockers (Shock absorbers). I think the service persons at agra service centre are not capable of repaing the car. The are only present there to change the spares and making experiments on our expence.. Was this information helpful? | |||
Sep 27, 2016 Complaint marked as Resolved Volkswagen India customer support has been notified about the posted complaint. Verified Support Aug 27, 2016 Volkswagen India Customer Care's response Dear Sir/Ma’am, Thank you for sharing feedback, we understand your query has been resolved. We thank you for being our valuable customer. Assuring you our best services always. Sincerely, Volkswagen Customer Care For Enquiries/ Complaints[protected] For Road Side Assistance[protected] /[protected] E-mail customer.[protected]@volkswagen.co.in. Website www.volkswagen.co.in | |||
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