[Resolved] Volkswagen India — do not get a proper response from volkswagen authorized service station.

[Resolved] Volkswagen India — do not get a proper response from volkswagen authorized service station.

H Hiren Vadi from Jamnagar, Gujarat

I have a vento tdi and i have to do proper service of my vento. I was also visited three to four times at work shop at das auto rajkot and lots of phone call but i did not get any response from last three months. I have to change head light and general services. Work shop is nearly 200 km away from my place. Once they take car in work shop and after 7 days they they said that we dont have parts then why they take car in work shop and waste of my time as well as money to travel 200 km. Can you suggest me suggest me i[censored]p to 3 months i can not use my car than whats a meaning to purchase volkswagen car. My car register no. Is gj 4 am 9075 Wish i will get reply or solution. Was this information helpful? No (0) Yes (0)
Oct 3, 2017 Complaint marked as Resolved Volkswagen India customer support has been notified about the posted complaint. Verified Support Sep 02, 2017 Volkswagen India Customer Care's response Dear Sir/Ma’am, Greetings from Volkswagen Passenger Cars! This is in reference to your complaint received through Consumer complaint website addressed to Volkswagen Group Sales India Pvt. Ltd. We request you to please share your contact details in order to enable us to address to your Query/Concern. Assuring you our best services always. Yours’ Sincerely, Customer Care Volkswagen Passenger Cars India For Enquiries/ Complaints[protected] For Road Side Assistance[protected] /[protected] E-mail customer.[protected]@volkswagen.co.in. Website www.volkswagen.co.in
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