[Resolved] Volkswagen India — Edc control unit malfunction

Mathewkutty

from Punalur, Kerala

Address:

691305

My polo diesel model 1.2cr comfort line kms 32000 :year of manufacture 2011. On routine yearly service was told that edc control unit is defective - manufacturing defect and cost of component replacement is rs45000_and labour cost 8000/-
Kindly provide the component free of cost as it is a manufacturing defect. Kindly respond at the earliest.
Name of owner mathew p abraham
Punalur, kerala mobile ;[protected], email [protected]@yahoo.com

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Jun 21, 2017

Complaint marked as Resolved

Volkswagen India customer support has been notified about the posted complaint.

Verified Support

May 20, 2017

Volkswagen India Customer Care's response Dear Sir/Ma’am,

Greetings from Volkswagen Passenger cars!

We value your association with our brand, and appreciate the time you have invested in sharing your feedback.

We understand your query has been resolved and addressed by our dealer partner, request you to kindly mark it as resolved on the consumer forum website.

In case there are any queries un addressed, please feel free to contact us at[protected] or write to us on customer.[protected]@volkswagen.co.in

We thank you for being our valuable customer.

Assuring you our best services always.

Yours’ Sincerely,

Customer Care
Volkswagen Passenger Cars India

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