Address: | Volkswagen Guntur |
Hi, i own a vw polo which i had bought on 2017, since i use it very occasionally (Its like third vehicle) and i ran about 20, 000 kms in three years span and i consider it as a low usage, so after getting the engine lamp warning i took it for a service check in vw auto guntur, the same place where i purchased the vehicle. The service incharge have told me that the throttle valve and purge valve isn't functioning proper and changing them cost about 50k. Seriously? I've other 2 cars ran about 2lakh each in a span of 5 years and never got such engine issues!
I want to raise complaint regarding this. I am not going to pay hefty amounts for such low usage. Was this information helpful? |
They are simply avoiding calls and I wonder how cheap this Volkswagen is getting into.
Greetings from Volkswagen Passenger Cars!
This is in reference to your complaint received through Consumer complaint website addressed to Volkswagen Group Sales India Pvt. Ltd.
We request you to please share your car registration no. & contact details in order to enable us to address to your Query/Concern.
Assuring you our best services always.
Yours’ Sincerely,
Customer Care- Volkswagen Passenger Cars
Division of ŠKODA AUTO Volkswagen India Private Limited
(formerly known as Volkswagen India Private Limited)