[Resolved]  Volkswagen India — Engine oil not changed

Address:Mumbai City, Maharashtra, 400706
Website:Volkswagon india customer care

I had given my volkswagen vento mh 43 al 4753 for service at vw navi mumbai. Autobhan automotive pvt. Ltd.Nerul. On 18 dec 2015. The running of the vehicle was 50496. Invoice number in14016040. Invoice date 19 dec 2015. Service advisor sandesh chandra. After few months, i realized that the vehicle was doing a lot of noise. I checked the engine oil level it was low. Took the vehicle to a local mechanic, he told that the oil has become thick and dark. It has to be replaced. I took the vehicle on the same day to the service station 19.April 2016. Vehicle running was 54000. This is after 4 months one day the vehicle ran for 3500 km. Met the same service advisor, " he told me top up the engine oil because the vehicle consumes 1 l engine oil for every 2000 km".Invoice no in14019153. Invoice date 19 apr 2016. I want some action to be taken against these people so that such thing don't happen. Because there is no point in sending the vehicle to vw service station.
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Aug 8, 2021
Complaint marked as Resolved 
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Volkswagen India — Volkswagen vento

From the date of delivery I'm not satisfied with my Volkswagen vento car. I had many times went to the showroom with the same complaint but they didn't solved my complaint yet. My mobile number is [protected]. My name is Sandeep

Dear Sir/Ma’am,

Thank you for sharing feedback, we understand your query has been resolved.

We thank you for being our valuable customer. Assuring you our best services always.

Sincerely,

Volkswagen Customer Care

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