Volkswagen India — Engine problem arises within 20 days of servicing

Address:535003
Website:www.volkswagen consumer forum.com

Dear Volkswagen Team,
I'm Dr.S.R.Chakravarthy, Orthopaedic surgeon and a proud owner of VW Vento ...pretty pleased with the performance of my car till now..on Jan 5, 2016-i gave my Vento for regular yearly servicing, even though it didn't troubled me.
After nearly 15 days of post servicing(nearly 400 kms of running), my vento suddenly deteriorated its running with due indicators on the monitor...vehicle is running as if its hand break is on..because of my busy schedule and by virtue of owning another car_i didn't turn up the show room which is 50kms away.
0n March 31, 2016 i handed over my Vento at modi autocorp pvt.ltd, Visakhapatnam again and immensely disappointed to learn from them that my vehicle's INJECTOR has gone and it need to be replaced to restore its normal running...one interesting thing they let me know is its extended warranty ends up before 2 days of my reporting in the show room.
My vento is of 2012 model and its speedometer shows only 26000kms down the lane of 4 yrs..i use my car with best of my concern with dignity..
i request Team VW..to look into this matter and consider the extended warranty for replacement of One INJECTOR as the servicing people failed to identify the problem as well as maintenance of injectors when the car handed over for servicing.
pls dont let me come to a decision and spread that VOLKSWAGEN cars will fail with regular intervals irrespective of its maintenance and running...expecting your quick response and favourable action.
my vehicle no. AP 10 BA 1333
Chassis no. WVWB12602CT035103
ATTACHMENTS; 1) EXTENDED WARRANTY CERTIFICATE.
2)recent servicing details on 5 jan 2016
3) till now yearly servicings
+3 photos
Was this information helpful?
No (0)
Yes (0)
Volkswagen India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Volkswagen India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    62%
    Complaints
    2189
    Pending
    0
    Resolved
    1320
    Volkswagen India Phone
    +91 22 3313 7000 [Corp Office]
    Volkswagen India Address
    4th Floor, Silver Utopia, Cardinal Gracious Road, Chakala, Andheri East, Mumbai, Maharashtra, India - 400099
    View all Volkswagen India contact information