[Resolved] Volkswagen India — Engine warning light is ON

Nagaraj mh

Address:

Volkswagen whitefield, Apple Auto.

I am Nagaraj. Vehicle # KA 03 MZ 7619.
VIN No.: MEXA17607HT114757
Issue: Engine lamp is ON

Previous complaint number: CCR05118442
I purchased VW polo allstar in Feb 2017;
i am facing Engine lamp warning in the cluster from last 2 years ( ON and Off). Again i am facing the same issue more the 5 times( there has been a fix done in the past, but not permanent fix.
This is really annoying me and i do not have confident to drive this vehicle at all.
Just after 20 days of regular service, again facing this issue.
I seriously question your technicians knowledge on this. Even after fix why the same issue is turning up?
I hope atleast this time i expect a permanent solution to this issue.

Dealer: Apple Auto whitefield.

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Apr 17, 2021

Complaint marked as Resolved

Volkswagen India customer support has been notified about the posted complaint.

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Comments

Volkswagen India Customer Care

from Mumbai, Maharashtra

Apr 30, 2021

Verified Support

Dear Customer,
Greetings from Volkswagen Passenger cars!
We value your association with our brand and appreciate the time you have invested in sharing your feedback.
We understand your query has been resolved and marked resolved on the consumer forum website.
In case there are any queries unaddressed, please feel free to contact us at[protected] or write to us on customer.[protected]@volkswagen.co.in
We thank you for being our valued customer.
Assuring you of our best services always.

Yours’ Sincerely,
Customer Care- Volkswagen Passenger Cars
Division of ŠKODA AUTO Volkswagen India Private Limited
(formerly known as Volkswagen India Private Limited)