Volkswagen India — Exhaust gas recirculation sensor.

Address:Aurangabad, Maharashtra, 431001

I own a volkswagen vento highline tdi, bought on sep 2012.
From past few weeks my car started loosing its pick-up while driving, i took my car to the authorized workshop and got it checked.
At the workshop after checking my car, i was told that the exhaust gas recirculation (Egr) sensor is faulty and it needs to be replaced, the cost of replacement is approximately 50k to 60k inr.
I inquired why the sensor got damaged, the concerned people were unable to answer.
I find this fishy, please help me.
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My car is ka 51me 6503 I will drop 30 April 2016 but not delivered on time and car is not good ready by person

Volkswagen India — Battery problem

I m not happy to your manager's behave and service centre answer now i will work against your compny i never tell anyone in my circale to purchase any model of volkswagen.Yill resolve my complain.My cell number [protected]
Dear Sir/Ma’am,

Greetings from Volkswagen Passenger Cars!

This is in reference to your complaint received through Consumer complaint website addressed to Volkswagen Group Sales India Pvt. Ltd.

We request you to please share your car registration no. & contact details in order to enable us to address to your Query/Concern.

Assuring you our best services always.

Yours’ Sincerely,

Customer Care After Sales
Volkswagen Passenger Cars India

For Enquiries/ Complaints[protected]
For Road Side Assistance[protected] /[protected]
E-mail customer.[protected]@volkswagen.co.in.
Website www.volkswagen.co.in
Dear Sir/Ma’am,

Greetings from Volkswagen Passenger Cars!

This is in reference to your feedback dated 09th May, 2016

We have not received any response to our request dated 26th May, 2016 for sharing with us your car registration no. & contact details in order to enable us to address to your Query/Concern.

We understand, your concern is resolved and performance of your vehicle is meeting your utmost satisfaction.

In case of any further support of clarification please feel free to contact us at customer.[protected]@volkswagen.co.in or[protected].

We value your association with us, assuring you our best services always.

Yours’ Sincerely,
Customer Care After Sales
Volkswagen Passenger Cars India

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