Volkswagen in Bhubaneswar is unable to provide me the parts required and also not able to provide me the service required.
They forced me to extend my warranty to avail some facilities. But its been a year now that I am following up with them to provide me a part for ABS sensor and give me the service on time but they are irresponsible and unresponsive at the same time.
After sending back to back emails also I didn't receive any email from them ..rather I got few calls and they said me I can give my car on 6th but today on 13th when asked I got to know the parts are not available.
I strongly feel they are exploiting as my warranty is going to end soon. Was this information helpful? |
Greetings from Volkswagen Passenger Cars!
This is in reference to your complaint received through Consumer complaint website addressed to Volkswagen Group Sales India Pvt. Ltd.
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Yours’ Sincerely,
Customer Care- Volkswagen Passenger Cars
Division of ŠKODA AUTO Volkswagen India Private Limited
(formerly known as Volkswagen India Private Limited)