[Resolved] Volkswagen India — Extra charge taken by your dealer B.U.Bhandari pune for creditcard payment | |||
Hi I have purchased the AMEO-1.5TDI-MT HIGHLINE in OCT-2016 I have been charged extra on an above the car cost just for paying by credit card.There was no indicative board for extra charge for credit card.When asked for the receipt they said they can not write as extra payment due to credit card swiping but only some bank charges. I think this is a wrong practice going on with your dealership. Please do something ... Stop this ml practice It is spoiling the big name of VW Please refund my charges which was suppose to be paid by the dealer. Was this information helpful? | |||
Feb 14, 2017 Complaint marked as Resolved Volkswagen India customer support has been notified about the posted complaint. Verified Support Jan 14, 2017 Volkswagen India Customer Care's response Dear Sir/Ma’am, Greetings from Volkswagen Passenger cars! We value your association with our brand, and appreciate the time you have invested in sharing your feedback. We understand your query has been resolved and addressed by our dealer partner, request you to kindly mark it as resolved on the consumer forum website. In case there are any queries un addressed, please feel free to contact us at[protected] or write to us on customer.[protected]@volkswagen.co.in We thank you for being our valuable customer. Assuring you our best services always. Yours’ Sincerely, Customer Care Volkswagen Passenger Cars India For Enquiries/ Complaints[protected] For Road Side Assistance[protected] /[protected] E-mail customer.[protected]@volkswagen.co.in. Website www.volkswagen.co.in | |||
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Thanks a lot VW & Team you really kept your name.This was expected & you guys delivered it .It was possible only due to your support.My humble request to you all that this kind of things should not happen from your dealership.At times people may not be aware of the facts & charges.
Regards
Yogesh