[Resolved] Volkswagen India — fan/ac motor failed

Madhu Turpu

Address:

Hyderabad, 500090

Dear sir,

I have purchased vw polo car of model 2016 in december 2016 and its been just 3 years now and ac is not working, when have taken to the vw service center they said fan/ac motor got failed. I would like to inform you regarding this for further action if any from your side as its just 3 years old and i just purchased considering the quality and brand name of vw and i was not expected this type of issue in volkswagen cars.

Plese let me know any further support from you.

Thanks
Madhusudhan
[protected]

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Apr 18, 2020

Complaint marked as Resolved

Volkswagen India customer support has been notified about the posted complaint.

Verified Support

Mar 18, 2020

Volkswagen India Customer Care's response Dear Customer,
Greetings from Volkswagen Passenger cars!
We value your association with our brand and appreciate the time you have invested in sharing your feedback.
We understand your query has been resolved and addressed by our dealer partner, request you to kindly mark it as resolved on the consumer forum website.
In case there are any queries unaddressed, please feel free to contact us at[protected] or write to us on customer.[protected]@volkswagen.co.in
We thank you for being our valued customer.
Assuring you of our best services always.

Yours’ Sincerely,
Customer Care- Volkswagen Passenger Cars
Division of ŠKODA AUTO Volkswagen India Private Limited
(formerly known as Volkswagen India Private Limited)