[Resolved]  Volkswagen India — faulty abs sensor of ameo comfortline tdi

Address:141,Swami Samarth Housing Colony, Bara Bungalow, Lonavala, Pune, Maharashtra, 410401

I purchased ameo comfortline tdi in 2016 december from b.. U. Bhandari wakad in pune. After 3 years of purchase and regular servicing done on time, the car is reporting some abs sensor light on the instrument cluster and suddenly while driving the vehicle while i shift from 1st to 2nd gear i feel a sudden jerk and the power output while revving suddenly drops down to 1000 rpm and then the speedometer needle goes past 60 kmph at start and then becomes normal and i notice a weird noise while braking.
I've reported the problem to volkswagen vidyut motors in pune and they said that the sensor was at fault., so they replaced the sensor with amount of 5000/- with a new one, but still the problem persists and the same noise is actuating from the brake pedal and the same abs light comes on.
The vehicle is in good condition and has clocked 25300 km on the trip meter.
This is the 3rd time i'm complaining about the situation as because of the brakes i am afraid to the drive the car at greater speeds.
Please resolve the problem as soonest or i can go to higher officials of volkswagen for the resolving of my issue and if it not's gonna happen, i can take stricter action against this!
Awaiting your reply
Thank you,
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Jan 14, 2020
Complaint marked as Resolved 
Volkswagen India customer support has been notified about the posted complaint.
Verified Support
Dec 14, 2019
Volkswagen India Customer Care's response
Dear Customer,

Greetings from Volkswagen Passenger Cars!

This is in reference to your complaint received through Consumer complaint website addressed to Volkswagen Group Sales India Pvt. Ltd.

We request you to please share your car registration no. & contact details in order to enable us to address to your Query/Concern.

Assuring you our best services always.

Yours’ Sincerely,

Customer Care
Volkswagen Passenger Cars India

For Enquiries/ Complaints[protected]
For Road Side Assistance[protected] /[protected]
E-mail customer.[protected]@volkswagen.co.in
Website www.volkswagen.co.in
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