[Resolved]  Volkswagen India — faulty car was delivered

Address:

Ahmedabad, Gujarat

i purchased new polo 1.5 tdi highline ( chassis no. WVWE14602FT010635) from karnavati showroom, ashram road, ahmedabad on 14 aug, 2014 by paying almost 8.33 lacks. when i was offered car on 14.08.14, it was not up to the mark in condition.( water lodged in front head lamp, clutch rest pedal was not there, rear dickey door was not in alignment, dirty spot in rear seat) till i received it after verbal assurance from showroom manager (Mr.Chiarag Rawal) that your all query would be short out earliest, right-now you would accept the car...and i made big mistake. thats not end here... on 19.08.14 my car didn't start. i called roadside assistance (case no.[protected])and they towed my new car to mehsana workshop. the car mechanic/supervisor told me that your car has some fault but they are not giving me the details why this problem arise in brand new car. now i am not satisfied by any of their arguments regarding problem in new car...i want to change the vehicle. and demand new brand car... i will not receive the problematic car. Same details i mailed to showroom manager mr. Chirag Rawal but till date he didnot answer me. they answered me that your car is in warranty period so we can replace you thae faulty spare parts not the car. How can i accept fault in new brand car in just two days.