[Resolved] Volkswagen India — For ac not working | |||||
My self Dr Kalpesh. I have purchase vento tdi automatic on 16th September 2016.reg no.Gj01 RU 2089.after 1 month of purchase the Air condition of car stopped working .i vusited vw karnavati aambli, ahmedabad workshop, they have topped up gas and told problem solved.after 20 days again same problem occurred, ac stopped working, again i visited workshop, they had fone leaktest and leaktest came positive and told that cooling coil is defective and have to be replaced. they ordered cooling coil and again i put my car for cooling coil replacement. They have taken 4 days to replace it and ensured me that this time the problem is solved .again today my ac stopped working, i again went to aambli karnavati vw workshop and met to mr.kalpesh who is workshop head.i ask for last jobsheet to see what work they have dobe last time.when i saw i am surprised that they have not replaced cooling coil on 14th dec.and just topup gas again.so i realized that they have cheated me.they had ordered cooling coil from pune but not fitted in my car.now i m very much frustrated and i will go to consumer court for that .i dont want this car now.i want replacement of my car. Was this information helpful? | |||||
Mar 7, 2017 Complaint marked as Resolved Volkswagen India customer support has been notified about the posted complaint. Verified Support Feb 04, 2017 Volkswagen India Customer Care's response Dear Sir/Ma’am, Greetings from Volkswagen Passenger cars! We value your association with our brand, and appreciate the time you have invested in sharing your feedback. We understand your query has been resolved and addressed by our dealer partner, request you to kindly mark it as resolved on the consumer forum website. In case there are any queries un addressed, please feel free to contact us at[protected] or write to us on customer.[protected]@volkswagen.co.in We thank you for being our valuable customer. Assuring you our best services always. Yours’ Sincerely, Customer Care Volkswagen Passenger Cars India For Enquiries/ Complaints[protected] For Road Side Assistance[protected] /[protected] E-mail customer.[protected]@volkswagen.co.in. Website www.volkswagen.co.in | |||||
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