[Resolved]  Volkswagen India — fraud by the company and dealer.

Address:

New Delhi, Delhi, 110034

Respectfully i am saying that i have taken extended warranty when i purchased my vehicle dl 8c y 1839.
But when i visit your volkswagen rajdhani workshop on 22/6/17 for some complaints in my car. On observation by your technical team give some remarks about my car. On asking him that these parts come under extended warranty then get it change. But he convinced me by saying that these parts doesnt come under extended warranty these parts are paid by customer. I am attaching the bill detail of 22/6/17.

Again i send my car for paid service on 4/8/17 and requested to solve my problem but know your advisor is saying that these parts are included in extended warranty but your vehicle is not registered under extended warranty so we can't replace them.

I purchased my car from your authorized dealer globus cars pvt ltd on 1/7/13 and i also purchased extended warranty on the same date. I am attaching the original invoice of car and extended warranty detail. Why my car is not registered under extended warranty your dealer done fraud with me. I have purchased car from volkswagen not from some local person. Globus car pvt ltd are dealer made by your company. Today i am getting this news he has withdrawn the dealership. He has done fraud with me by taking money for extended warranty and not registering under company level.

I respectfully request you to solve my problem as i am liable customer of volkswagen.

I am attaching the relevant documents

1: invoice bill of car and extended warranty.

2: bill detail of 22/6/17

3: bill detail of 6/8/17

Note:- please consider on remarks given on bill of 22/6/17 and 6/8/17.

Thanking you

Yours faithfully

- sd-

Rajesh kumar seth

Ph :- [protected], [protected]