Volkswagen India — Front headlights not working properly

Address:	Moradabad, Uttar Pradesh, 244001
Website:	[email protected]

Dear, sir / madam

I having vw ameo tdi comfortline toffee brown and the front head light are not working properly and the visiblity during night conditions is very poor, so i inform this problem to the vw service centre in moradabad (Maa shetla automobiles) 244001 india u. P

They says its was an manufacturing defect because the lights are not able to set according to their need.

Due to this issue the front head lights will be changed and my car is under warrenty

I purchase my car in december 2016 and the owner name is miss. Shama anjum, she is my mother

Registration number is up-21-bk-7024

The service centre of vw staff says that we ordered your head lights and will come soon and now it has been passed around 2 months, i didn't get front head lights yet

They said its takes around 15 days, but they cross the deadline and now around 2 months has been passed still i didn't get

So please solve my problem and arrange front head lights for me

When i drive in night conditions, i face out too much problems due to bad visiblity of light

Even when ever we called to the vw service centre in moradabad, the staff says your front headlights are ordered and are in progress

Thanks,

Regards,
Shama anjum