[Resolved] Volkswagen India — Fuel Injector replacement

Srikantiah Vidyashankar

from Hosur, Tamil Nadu

Address:	Bangalore, Karnataka, 560085
Website:	The vehicle manufaturer is taking customers for a ride wrt Fuel injectors Diesel.

I was shocked to find out that VW has suggested changing all 4 Fuel injector for my Vento High Line car which has done about 55000+ kms (1, 6ltr 2010Nov Model). The palace cross workshop, Bangalore had given a quote of Rs96000/
Which looks ridiculous & apart from that there is no guarantee for the replaced part & it may reappear as reason for early failure is not known (Diesel of poor quality is what I hear but no confirmation). This cannot be taken lightly. I also have confirmed reports that this problem is perennial & many are experiencing the same. It should be escalated & consumers should be saved due to this Fuel injector problem.
I am presently not using the car because of the problem& the cost involved.
It is high time that we take up with the ministry concerned if not resolved soon.VW is least bothered about the same it looks like as many sustomers are having same problem.
S Vidyashankar
[protected]

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Feb 8, 2017

Complaint marked as Resolved

Volkswagen India customer support has been notified about the posted complaint.

Verified Support

Jan 07, 2017

Volkswagen India Customer Care's response Dear Sir/Ma’am,

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We understand your query has been resolved and addressed by our dealer partner, request you to kindly mark it as resolved on the consumer forum website.

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Customer Care
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