[Resolved] Volkswagen India — fuel leakage from fuel injection system

[Resolved] Volkswagen India — fuel leakage from fuel injection system

U umesh zadbuke from Gevrai, Maharashtra

My vento hiline desel model 1 yr old. Untill run only 10600 km no problem. I take it for vidhut motor pune service center for first paid service on 3/11/17. On 4/11 they call me and said that there is fuel likage from fuel injection system and you have to pay for it. As car is under 2yr warranty i tell them repair it free of cost but service center not agree. So i call to volkswagon call center and book complaint on 7/11but no response from company also. It is there responsibility to do it free of cost. Otherwise no meaing of warranty. They also force me to take extended warranty for 2 yr with cost of rs.18000. If such problem then how should we trust them. If not done under warranty then i may go in consumer court. Was this information helpful? No (0) Yes (0)
Dec 23, 2017 Complaint marked as Resolved Volkswagen India customer support has been notified about the posted complaint. Verified Support Nov 18, 2017 Volkswagen India Customer Care's response Dear Sir/Ma’am, Greetings from Volkswagen Passenger cars! We value your association with our brand, and appreciate the time you have invested in sharing your feedback. We understand your query has been resolved and addressed by our dealer partner, request you to kindly mark it as resolved on the consumer forum website. In case there are any queries un addressed, please feel free to contact us at[protected] or write to us on customer.[protected]@volkswagen.co.in We thank you for being our valuable customer. Assuring you our best services always. Yours’ Sincerely, Customer Care Volkswagen Passenger Cars India For Enquiries/ Complaints[protected] For Road Side Assistance[protected] /[protected] E-mail customer.[protected]@volkswagen.co.in. Website www.volkswagen.co.in
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