[Resolved] Volkswagen India — heavy fogging at front windscreen, heavy moisture at ac vents, dashboard and fogging at rear windscreen | |||
Volkswagen service outlet is unalble to provide any solution to concern raised of fogging at front glass, heavy moisture at ac vents, dashboard and rear windscreen fogging at the time of rain which is making the vehicle unfit to drive especially at evenings and at night, and despite visiting service centres twice they are unable to proivde any solution for the same. As discussed with service centre before and yesterday i. E 29/07/2017, its as per the tpi they had shared that fogging will occur and it can be reduced by operating with heat blower which is totally impractical in this season of summer and rain and even if the blower is being operated it is causing suffocation, and its never been heard about any model, make of any other car manufacture that this is the case in case of fogging the blower has to be operated despite all this the problem is still persisting and am uncomfortable to drive with this condition of fogging as it may cause any mis happening due to blurred vision caused by heavy fogging in that case who should be held responsible. And if it was the case it would have cleared or informed and or been given a disclaimer to me that at the time of rain car will cause fogging and it should not be driven in case of rain then i would have thought before purchasing a vehicle from volkswagen india Was this information helpful? | |||
Sep 12, 2017 Complaint marked as Resolved Volkswagen India customer support has been notified about the posted complaint. Verified Support Aug 12, 2017 Volkswagen India Customer Care's response Dear Sir/Ma’am, Greetings from Volkswagen Passenger cars! We value your association with our brand, and appreciate the time you have invested in sharing your feedback. We understand your query has been resolved and addressed by our dealer partner, request you to kindly mark it as resolved on the consumer forum website. In case there are any queries un addressed, please feel free to contact us at[protected] or write to us on customer.[protected]@volkswagen.co.in We thank you for being our valuable customer. Assuring you our best services always. Yours’ Sincerely, Customer Care Volkswagen Passenger Cars India For Enquiries/ Complaints[protected] For Road Side Assistance[protected] /[protected] E-mail customer.[protected]@volkswagen.co.in. Website www.volkswagen.co.in | |||
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