[Resolved]  Volkswagen India — Huge engine noise and vibration. Suspension issue

Address:Bangalore, Karnataka
Website:vw india

I purchased a polo CL on April 2015...With two months I got a engine failure symbol coming up and the piston misfired. . They kept the car for three days and they informed me about software update. Within 2 weeks I got the same problem with EPC and engine warning symbol. ..They again took the car kept it for two week's and gave it back... as soon as I got the car back I felt bad about suspension. I am keep complaining about suspension issue. .no answer from vw. . Finally after two months I got the same engine problem. ..They again kept the car for a week ...and said there is problem with engine mounting bush and they changed it and there is no suspension issues. .. still I am struggling with suspension issue and even the vehicle skids when I turn to left at minimal speed. .. I am posting this as a proof...that if anything happens to me or my family while going in the car ...vw India is responsible for it...I purchased it from place cross showroom and the service center is rajajinagar service center.. Please some one help me to solve this issue.
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Aug 7, 2021
Complaint marked as Resolved 
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Dear Sir/Ma’m,

Greetings from Volkswagen Passenger Cars!

This is in reference to your complaint received through Consumer complaint website addressed to Volkswagen Group Sales India Pvt. Ltd.

We request you to please share your car registration no. & contact details in order to enable us to address to your Query/Concern.

Assuring you our best services always.

Yours’ Sincerely,

Customer Care After Sales
Volkswagen Passenger Cars India

For Enquiries/ Complaints[protected] /[protected]
For Road Side Assistance[protected] /[protected]
E-mail customer.[protected]@volkswagen.co.in.
Website www.volkswagen.co.in
Dear Sir/Ma’am,

Greetings from Volkswagen Passenger Cars!

This is in reference to your feedback dated 19th Jan'16

We have not received any response to our request dated 26th Mar'16 for sharing with us your car registration no. & contact details in order to enable us to address to your Query/Concern.

We understand, your concern is resolved and performance of your vehicle is meeting your utmost satisfaction.

In case of any further support of clarification please feel free to contact us at customer.[protected]@volkswagen.co.in or[protected].

We value your association with us, assuring you our best services always.

Yours’ Sincerely,
Customer Care After Sales
Volkswagen Passenger Cars India

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