[Resolved] Volkswagen India — I am complaining about my car service

Jitesh Dua

from Delhi, Delhi

Address:

New Delhi, Delhi

I have polo car tdi model (2016). I got my car service done on 11/8/2018 from volkswagon capital workshop, mohan estate, new delhi. Mr. Harish was my attendent. I specially told them that my door handles are very hard to open, plz lubricate them. And very cheap thing is my diesel tank was half full, n i received my car with almost zero diesel in my car. Even i am scared of driving half km, and fuel station is 7 km away from my house. And there many more things left.
I am very much disattisfied from this. I didnt found any benefit of going to authorised volkswagon service center.

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Sep 23, 2018

Complaint marked as Resolved

Volkswagen India customer support has been notified about the posted complaint.

Verified Support

Aug 16, 2018

Volkswagen India Customer Care's response Dear Sir/Ma’am,

Greetings from Volkswagen Passenger Cars!

This is in reference to your complaint received through Consumer complaint website addressed to Volkswagen Group Sales India Pvt. Ltd.

We request you to please share your Car registration no and Contact number, in order to enable us to address your Query/Concern.

Assuring you of our best services always.

Yours sincerely,
Customer Care
Volkswagen Passenger Cars India
For Enquiries/ Complaints[protected]
For Road Side Assistance[protected] /[protected]
E-mail customer.[protected]@volkswagen.co.in.
Website www.volkswagen.co.in