Volkswagen India — I have already made the complaint about my car vento but no action has bee taken so far.

Address:

462042

Dear sir,
As per your earlier mail regarding software up gradation. I took an appointment for the software up gradation on 7th sept, 2017 & they have done the same & delivered the car to me but then I noticed that my car is showing Engine check light was on, then again I went to the workshop so they repaired it and on way back to my house again the engine check light was on then immediately I informed the workshop manager Mr. Abdulla so he was of the opinion that he has to change some item which may cost more then 50, 000/-. I asked him that my car had no problem before bringing to your workshop for the up gradation then how come this problem has raised, so he was unable to reply.
Now please advice me what to do? Again you are asking again for further up gradation of software. What about my problem? Who is responsible?
Please advice & do the needful asap.
Early action in the matter will be highly appreciable.

Thanking you,
Sincerely yours,
Dr. Shashendra Lahri
[protected]
Bhopal