[Resolved] Volkswagen India — injector complaint

mathew jomy

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu

My volkswagen polo has got failure with it's injector. The service man told me that it's because of the bad fuel you used. But no other cars of mine got these problems after using the fuel from the same petrol pump. They told me to change the injector which cost upto 27000 which is a big amount for me to change a injector. From my understanding this complaint has been shown to other volkswagen cars too. So this must be consider and the company must do something for this. Hope they do so.

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Oct 1, 2019

Complaint marked as Resolved

Volkswagen India customer support has been notified about the posted complaint.

Verified Support

Aug 31, 2019

Volkswagen India Customer Care's response Dear Customer,

Greetings from Volkswagen Passenger Cars!

This is in reference to your complaint received through Consumer complaint website addressed to Volkswagen Group Sales India Pvt. Ltd.

We request you to please share your car registration no. & contact details in order to enable us to address to your Query/Concern.

Assuring you our best services always.

Yours’ Sincerely,

Customer Care
Volkswagen Passenger Cars India

For Enquiries/ Complaints[protected]
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E-mail customer.[protected]@volkswagen.co.in
Website www.volkswagen.co.in