[Resolved] Volkswagen India — issue with after sales service | |||
Purchased used vw polo last month, initially while reverse gear was very hard to shift, respondent from das welt wuto victoria road (Bangalore) branch said the same will be rectified and it is acknowledged in writing, they also said the vehicle will be rectified and fixed in two days, they took whole of nine days and returned the vehicle without rectifying the car, now the sales representative is not responding to the calls made, waste of time and energy, they unnecessarily killed my nine precious days without even checking the vehicle properly. Very disappointed with the service, pathetic service. Disappointed with the behaviour of the staff. Thanks and regards Kishore - [protected] Was this information helpful? | |||
Jan 21, 2020 Complaint marked as Resolved Volkswagen India customer support has been notified about the posted complaint. Verified Support Dec 21, 2019 Volkswagen India Customer Care's response Dear Customer, Greetings from Volkswagen Passenger Cars! At the outset, we regret the inconvenience caused. We tried to reach you on [protected] but unable to get through We request you to share alternate contact number and car VIN number so that our relevant team could get back to you on priority. Customer Care- Volkswagen Passenger Cars Division of ŠKODA AUTO Volkswagen India Private Limited (formerly known as Volkswagen India Private Limited) | |||
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