Volkswagen India — jerks in gear shifting and unpleasant driving exp.

Address:

Gautam Buddh Nagar, Uttar Pradesh

Hi team, I am submitting my report on the issues that I face while driving polo gt tsi. I bought this new Polo GT TSI in last week of march this year only and its only 1500 km driven till now but there are few issues which I m facing while driving. Please see below Issue1: While driving through all the gears I feel jerk in all of them, when I checked with one of my frnd who too drive the same model told me that he doesn't feel any jerks un gear shifting. It seems that there is problem with my vehicle only. Idsue2: In traffic condition when driving is mostly 2nd and 3rd gear only, I feel that driving is not very comfortable. Car jerks a lot. Also when car is slowing down from 3rd to 2nd gear and rpm touches to 2000rpm in 2nd gear. Then when I try to accelerate I feel that car is not picking up the power, though engine revs as what I feel from that car's sound but it doesn't pick up untill the rpm comes down to lower and speed comes down and then it takes power.. This is very disturbing when driving in traffic. As I feel that there is some issue either with the the clutch system or with the gear box itself. Can you please look into the issue on urgent basis Regards Abhishek 0-[protected]