[Resolved]  Volkswagen India — jetta issues

Address:

Mumbai City, Maharashtra, 400080

I am using jetta highline tdi for last 4 years.in last years my experience with this car was very bad.
1.in last 4 years i had to replace battery 4 times. Battery just goes bad suddenly after 1 year. Service center has no explanation to this.
2. Every time atleast a month before battery dies car gives problem in starting where it does not start in 1 attempt. On my last visit to turbhe autobahn service center, when i pointed this they cleared car saying there is no battery issue & other issues too. After sending car there for 4 times also they could not identify problem of car not starting in 1st attempt rather kept saying there is no issue. Meanwhile my extended warranty exhausted.
So changed service center to automark - andheri.in the first look automark guys told me its a flywheel issue & not the battery issue & need replacement. But warranty was over. This was deliberate delay to identify flywheel issue (If any) to avoid free replacement in warranty. After talking to vw on goodwill they waived 75% material cost & flywheel was replaced.
3. After flywheel replacement i was assured there will be no starting issue. But within 10 days battery died again. I am not sure if flywheel which was replaced or battery was the only problem??? And they unnecessarily changed flywheel.
4. Now another series of issue started since last month. My car met with a accident where front right side bumper was dashed against road divider. Car was given to automark for repair which took 50 days to get me car back after all insurance clearance & repair work.
5. Although car was repaired, there was damage on the roof liner from inside which is purely due to service center carelessness in maintaining the car when it was in their custody for 50 days. There is no convincing justification they could provide for this.
6. After taking car i found there is noise coming from front wheel & one light function (Coming home/leaving home) was not working for which i took car back. For one full day they could not identify noise problem as well as light function. They tried loading new software in the control module but nothing worked.
7. Car was given back to me without repair but with one more problem. Now car is showing abs/esc error, steering error & adaptive light system failure error. For which they said we will take car for one more day & will upload software again these error indicators will get cleared.
8. Car again was picked by automark & sent back in the evening saying everything is cleared now.
9. Next day again i found errors are still there and noise in the front wheel still continued. After calling automark now they are saying abs sensors are gone faulty & need replacement.

This is very frustrating and suffering of last 3-4 months due to sub quality product of vw. Your service centers are trained to handle & care cars. Everytime car is given service center for some problem but returns with additional problems.
I am not going to pay a single penny for the faults appeared after giving it to service center.