[Resolved] Volkswagen India — Jetta tn06e5060 - k. Raghu | |||||
Above subject vehicle is 5.5 years old with 105000 km driving. Sent my vehicle to abra motors chennai to change my roof linings due to quality issue. Having continuous parts failures now they are insisting to change radiator and its parts. If you could able to check the service track record of my vehicle anyone can understand that vw product is not workable for indian conditions. From 2016 Now more than week my car lying at abra motors service without knowing the date of delivery. Ridiculous to maintain vw product. Please help me to get back my vehicle immediately even if it is not in running conditions. Because last two days i am unable to contact them. Was this information helpful? | |||||
Aug 18, 2017 Complaint marked as Resolved Volkswagen India customer support has been notified about the posted complaint. Verified Support Jun 24, 2017 Volkswagen India Customer Care's response Dear Sir/Ma’am, Greetings from Volkswagen Passenger Cars! This is in reference to your complaint received through Consumer complaint website addressed to Volkswagen Group Sales India Pvt. Ltd. We request you to please share your car registration no. & contact details in order to enable us to address to your Query/Concern. Assuring you our best services always. Yours’ Sincerely, Customer Care Volkswagen Passenger Cars India For Enquiries/ Complaints[protected] For Road Side Assistance[protected] /[protected] E-mail customer.[protected]@volkswagen.co.in. Website www.volkswagen.co.in Verified Support Jul 08, 2017 Volkswagen India Customer Care's response Dear Sir/Ma’am, Greetings from Volkswagen Passenger cars! We value your association with our brand, and appreciate the time you have invested in sharing your feedback. We understand your query has been resolved and addressed by our dealer partner, request you to kindly mark it as resolved on the consumer forum website. In case there are any queries un addressed, please feel free to contact us at[protected] or write to us on customer.[protected]@volkswagen.co.in We thank you for being our valuable customer. Assuring you our best services always. Yours’ Sincerely, Customer Care Volkswagen Passenger Cars India For Enquiries/ Complaints[protected] For Road Side Assistance[protected] /[protected] E-mail customer.[protected]@volkswagen.co.in. Website www.volkswagen.co.in | |||||
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There is abnormal metallic sound from left front suspension from my polo GT.Consulted with service personnel immediately after delivery.Told me that they will rectify it soon.Now even after first service, they cannot find a clue.I visited 4 times from delivery for the same, but nothing changed. Kindly consider my request.
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