[Resolved] Volkswagen India — kolkata topsia service center

Bakshi Tinto

from Kolkata, West Bengal

Address:

Westbengal, Kolkata, West Bengal

Hi,
I am really sorry to write this email to you because i was really surprised when your company service center told me i have to change my “ front rhs window motor - cost 8200/-". When i last visited your workshop and a road side car mechanic within 30 minutes could repair the same only for rs 200, so i want to know the reason behind such a high price

I don't know what is the reason your service center are doing all this bad practice.

+1 videos

Was this information helpful?

No (0)

Yes (0)

Apr 7, 2019

Complaint marked as Resolved

Volkswagen India customer support has been notified about the posted complaint.

Verified Support

Mar 06, 2019

Volkswagen India Customer Care's response Dear Sir/Ma’am,

Greetings from Volkswagen Passenger Cars!

This is in reference to your complaint received through Consumer complaint website addressed to Volkswagen Group Sales India Pvt. Ltd.

We request you to please share your car registration no. & contact details in order to enable us to address to your Query/Concern.

Assuring you our best services always.

Yours’ Sincerely,

Customer Care
Volkswagen Passenger Cars India

For Enquiries/ Complaints[protected]
For Road Side Assistance[protected] /[protected]
E-mail customer.[protected]@volkswagen.co.in.
Website www.volkswagen.co.in.