Volkswagen India — lack of service and incomplete work

Address:

New Delhi, Delhi

bought a polo petrol highline 2014 december model. DL 10 CC 4013 i own a volkswagon polo highline 2014 december model. met with an accident in early may and sent the car to the naraina service station new delhi. the service employee said it would take about 15-20 days max to get the job done. however its been more than 1 month and the job is still not finished. not to mention the minor scratches that have appeared on the car, they still have not put the front grill below the fog lamps as per the insurance and even after close to 40 days still are saying 10 more days !!! i had to bring the car back as i need to commute to my office. these volkswagon employees are highly unprofessional with false promises spoiling brand image with no work ethics.